Cookie Policy

Effective Date: 20th May 2025

Last Reviewed: 19th May 2025

This Cookie Policy explains how Option Financial Services Limited ("OFS", "we", "our", or "us") uses cookies and similar technologies to recognize you when you visit our website or mobile platforms. It outlines what cookies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies help us remember your preferences, enhance your user experience, and analyze traffic patterns.

2. Types of Cookies We Use

We use the following types of cookies on the OFS website and digital platforms:

a. Strictly Necessary Cookies

These are essential for the platform to function properly. They enable core features like account login, security, session management, and fraud prevention.

b. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our site, track page performance, and identify technical issues. They do not collect personal information.

Example: Google Analytics, Hotjar

c. Functional Cookies

These cookies remember your preferences and choices—such as language, region, or user settings—to improve your experience.

d. Marketing & Targeting Cookies

These cookies may be used to deliver relevant ads or track engagement with marketing campaigns (e.g., loan offers, product launches). They may be set by us or third-party advertising platforms.

Example: Facebook Pixel, Google Ads

3. How We Use Cookies

OFS uses cookies to:

  • Recognize and remember returning users
  • Secure user sessions and prevent unauthorized access
  • Analyze platform usage and performance
  • Personalize content and user interfaces
  • Deliver targeted marketing, where applicable and with your consent

4. Third-Party Cookies

Some cookies on our website may be placed by third-party service providers (e.g., Google, Facebook, payment processors). These providers have their own privacy and cookie policies, which we encourage you to review.

We do not have access to or control over these cookies.

5. Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Clear existing cookies
  • Set cookie preferences for specific websites

Please note: Disabling cookies may limit the functionality of our website and prevent you from accessing certain services.

For more information on managing cookies:

6. Consent

By continuing to use our site, you consent to our use of cookies as described in this policy unless you disable them through your browser or settings dashboard.

Where required by law, we will request your explicit consent before placing non-essential cookies on your device.

7. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology or regulatory requirements. Updates will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about our use of cookies or your data rights, please contact:

Data Protection Officer

Option Financial Services Limited

Email: [email protected]